97% Extraction Accuracy: Automating Mortgage and Wind Mitigation Document Processing

The Situation

Serving Underserved Markets Needed a Modern Foundation

An underwriting team was manually reviewing every Wind Mitigation Inspection Form and relying on brittle, template-based extraction for Mortgage Change Requests. The result: high error rates, slow turnarounds, and a process that couldn’t scale.

The Challenges

Template-based extraction, low accuracy, format-dependent

Wind Mitigation forms required full manual data entry by underwriters

No scalable extraction framework for new document types

Poor operational visibility with no monitoring or quality dashboards

How We Solved It

Deployed Exasure IDP with 97% extraction accuracy across both document types

Built configurable field definitions enabling rapid onboarding of new document types

Implemented evaluation and validation layer with business rule checks

Enabled end-to-end observability with operational, business, and usage monitoring

Tech Stack

Azure OpenAI

Azure AI Document Intelligence

Azure Blob Storage

Business Outcomes

What Delos Gained

97%

Extraction Accuracy

Minutes

vs. Hours of Manual Entry

Any Format

Layout-Agnostic Processing

Key Benefits

Built to Compete. Designed to Grow.

✓

Eliminated manual data entry for underwriting and operations teams

✓

Accelerated mortgage change request and policy endorsement processing

✓

Monitoring dashboards provided full visibility into document processing performance

✓

Improved scalability during peak business volumes without adding headcount